The client may return the items purchased and request substitution in the accompanying cases:
- If there has been a fault from our company in the deal items, for example, defective items conveyed, wrong code delivered or low quality.
- In situations where there was an issue or genuine imperfection in the item which by ensure by ALLMED GROUP OF COMPANIES. Items ensured by outsider organizations, for example, the item maker or his agent, are excluded in this arrangement. At any case, the maximum time limit to return a new purchases product for replacement may not extend beyond fourteen (14) calendar days of receipt of the product at the client’s address. Moreover, for all cases the returned product should be accompanied by original sales receipt and should be in the same state as when received from the client, complete with its spare parts, with no harm and in great condition.
- Before any return, please contact us by phone at +1 6479019511 or some other type of correspondence you may lean toward to restore an item.
- In the case that you got the item by courier then pack the item, so it is ensured during shipment, and incorporate a note expressing the reason you are restoring the thing, as well as the way you want to resolve the problem (credit account, item substitution).Then send the package.